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Dear Guests,

due to the current situation and the issued regulations arround Covid-19, our hotel will be closed this winter season 20/21.

On November 25, 2021 we start into the new winter season and a particularly royal year. After all, we will be celebrating our 40th anniversary!

For information or booking inquiries regarding the winter season 21/22, please do not hesitate to contact us.

Email: hotel@rigele-royal.com / Tel.: +43 645 67 35 40

We thank you for your understanding and wish you all the best until then. Stay healthy, your Rigele Royal Team

Your safety is our priority.

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Did you know...?

Lifts, ski shop and rental are just a few minutes away from Rigele, making the hotel the perfect starting point for all your tours. The half board gives you culinary freedom from early morning until late at night, and you can park comfortably and snow-protected in our underground car park. You can also load your electric car with us.

Booking
Arrangements can only be booked in advance. All further unused services will not be reimbursed. Double room occupancy with one person: Daily price x 1.5
Confirmation
With your confirmation, our return confirmation and the receipt of your deposit, the reserva- tion is then binding and the cancellation terms and conditions are acknowledged.
Check-In / Check-Out
On the day of arrival, your room will be available from 3 p.m. onwards. On departure day, we kindly ask you to vacate your room by 11 a.m. Should you happen to arrive before 3 p.m. or leave after 11 a.m., then we have a luggage room and changing room with lockers available for you to use. Late-check-out (to 5 p.m.) at short notice upon request: € 55.00 per person.
Payment methods
We accept EC cards, VISA, Mastercard, Diners and AMEX.
Offers
Services which have not been made use of in connection with offer days or weeks will not be refunded or reimbursed.
Cancellations conditions

Free cancellation guarantee up to 48 hours before arrival

In uncertain times like these, we want to provide you security. You should be able to plan your vacation worry-free and enjoy the the upcoming of your holiday. With the Rigele cancellation policy, we guarantee that you can cancel your reservation free of charge up to two days before arrival if one of the following situations occur:

  • a travel warning for Austria or the federal state of Salzburg
  • if you or a family member from the same household tests positive for Covid-19
  • the district of Tamsweg/Lungau is set to red on the Corona traffic light website
  • due to Covid-19 there is no skiing possible in Obertauern

Under these circumstances, we can convert the deposit you have made into a voucher, which can be redeemed on your preferred date at the Rigele Royal. Alternatively, we gladly refund you the deposit.

Otherwise our general cancellation conditions apply.


GENERAL CANCELLATION CONDITIONS

up to 6 weeks before arrival – free cancellation
4 to 6 weeks before arrival – 30 % cancellation fee
up to 1 week before arrival – 70 % cancellation fee
in the week of arrival – 90 % cancellation fee

Cancellation fees are calculated from the total price.

Bank details
VOLKSBANK SALZBURG IBAN: AT92 4501 0000 5110 1459 BIC: VBOEATWWSA
Rigele Royal cancellation cover
Book in time and carefree. With the Rigele Royal cancellation insurance, booking in good time carries no risk (from a 5 night stay onwards).For only € 5.00 per person (children on a sofa bed € 1.00) and per booked vacation day, you are all carefree. Should you not be able to go on holiday, you will get your deposit back, in accordance with the terms and conditions of the Rigele Royal cancellation insurance, minus the cancellation cover premium.If you are unable to travel due to medical reasons, which have been verified by a doctor, the RR cancellation insurance covers all cancellation costs. This includes the following circumstances: death of the insured; death, serious accident or unexpected serious illness of the partner, own children, grandchildren, parents and grandparents. For departures ahead of schedule, the RR cancellation cover does not come into effect.Prices are subject to alteration, as well as printing mistakes and errors in composition, all rights reserved.
Pets

Your pet is also welcome here. Your devoted companion may of course spend his holidays at the Hotel Rigele Royal.

We take the liberty of billing a small service charge for additional cleaning of EUR 20,00 per day.

Please don’t forget to bring the food your pet needs, as it is not included in the price.

Entrance to the next ski slope

The entrance to the next ski slope is about 100 meters away from our hotel. Depending on wheather and snow conditions, you can directly put on your skis in front of our ski room and ski to this slope (edelweiss slope) on the street - this is absolutely usual in Obertauern. Snow sure Obertauern up to 2,313 metres, 100 km of pistes, 1 cable car, 18 chair lifts.

Downloads

Our hotel brochure is available for download: download brochure

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